I’ve been a patient for years at this doctors surgery, over the last few years I have seen a great improvement in the overall running of the practice. In my opinion it has grown brilliantly with great customer care and support from all members of the team. I had an issue with a prescription and I got put through to the manager who dealt with me - and she did an absolute wonderful job, she was very helpful and sorted out my problem straightaway. She was extremely kind, polite and understanding. I would like to thank everyone at Lister medical centre for all their hard work. I would like them to know that it is very much appreciated. The new sit and wait clinic is great.
My phone was answered within seconds - no complaints from me. My visit was fast and efficient, I thank you. The team on reception are great, always so helpful and understanding. ### on reception is so kind and helpful, she is excellent.
I always leave the surgery feeling happy and satisfied with the care I receive. The doctors are all lovely - cannot fault any of them.
Great service. I have been a patient at this surgery for many years, I have never had any problems getting through on the phone or booking appointments. Building is lovely and welcoming, pleasant surroundings.
Dr ### is very pleasant, has a lovely manner and inspires confidence. All the staff at Lister are great! Dr ### is very caring.
I have been a patient at this surgery for the last 12 years, I can always get an appointment when I need one. Everyone at Lister is so caring and welcoming. Dr ### is lovely and approachable.
The girls on reception are very professional and polite. Lovely new facilities. The doctors are great, so efficient and caring. I absolutely love the new building and there is now so much parking!
Couldn't wish for a better GP surgery. All the doctors are approachable and considerate and my own doctor is excellent. I understand it can be frustrating sometimes when you wait past your appointed time but when you know that you're going to be seen and examined properly it's well worth the slight inconvenience. I wouldn't dream of changing my doctor or the surgery - they even checked up on me after hours making sure I had everything I needed.
In my lifetime I have had 3 doctors surgeries, but by far the Receptionists at Lister are the kindest, politest and most helpful that I have met. Whenever I have to come in to the surgery everybody does their best to help me and I never feel rushed.
I was having a quite severe Asthma attack last Friday, my wife drove me to the surgery, and within 30 minutes I was given 10 minutes on a Nebulizer had a 5 minute rest, and was then seen by the duty doctor who checked me very thoroughly gave me a prescription for a chest infection and steroids to help with the Asthma. Thank you all, I could not have had better attention than this anywhere.
Dr ### - always helpful and very friendly. I always receive great service here thank you.
Dr ### is amazing. Always been well looked after by the practice. Dr ### is fantastic so is the staff.
Very friendly and very helpful. Dr ### is a very good doctor.
Very plesant and welcoming help me with everything my last GP wouldn’t. Staff are never too busy to help and spend a minute with you. Always cheerful and caring. I admire the receptionists for their patience and care.
Staff and doctors are extremely friendly, I personally wouldn't change doctors. Great care. All staff are very helpful.
I would like to draw your attention to the EXCELLENT service, help and guidance we have received from the practice nurse today. I attended an appointment with my autistic son today. Her instructions to him were perfect and I feel she went over and above to make future appointments easier for him in his transition. Please give her our thanks once again.
I am writing to say a very big thank you and commend Nurse ### for her care and attention when I visited the practice for my injection. I was very tense and nervous, but she addressed my concerns and make me feel relaxed. I really appreciated her for taking the time and attention and treating me like an individual as opposed to just another number/patient, as happens too often within the NHS system. I cannot thank her enough and wouldn’t hesitate to recommend her to the rest of my family.
Dear all the fantastic staff and GPs at Lister who have helped us during our time here. You have been so welcoming and we have really enjoyed our time here :) From the Cambridge Students
Very friendly practice. I like the people who work here. Easy to park. Listens to patients. Easy to get appt, especially for children. Polite & friendly staff.
My GP is excellent, thorough and explains everything in detail, which is what I like. Never felt rushed during a consultation.
Team always helpful. Friendly staff.
I just wanted to say that over the past couple of weeks, I've had appointments at the travel clinic, first with ### and then with ### and they couldn't have been more thorough with what I needed to know and do before my travels. Really professional, pleasant and generally nice so, well done, ladies! I'm a happy (sore, lol) customer!
Dr's & Staff are extremely helpful & supportive. Helpful & gentle people. Always helpful. Amazing Practice Manager.
I don't normally write reviews but I had to take the time to share my experience. I joined this practice a couple of months ago and ever time I have called for an appointment they have been polite and answered the phones promptly - which for a doctors surgery these days is rare! I also had to contact there Practice Manager and I was blown away with how professional and understanding they were. They were very helpful and organised. I was very impressed. Thank you to all the members of staff at Lister House. Keep up the good work.
I was highly impressed by everyone’s level of professionalism, sense of urgency (when required) and general demeanour – they are all a credit to Lister Medical Centre. Friendly & welcoming. Love my Dr! Very accommodating. Dr's listen. Helpful & responsive.
Always helpful & professional. Pleased with GP care.
Pleasant Staff. Treated wth respect & kindness. Dr's very helpful.
Polite and helpful. Waiting times are reasonable. Good Drs. Good Reception. Good services. Dr very kind and caring. Happy with service.
Receptionist was very polite and gave excellent service, very helpful. Good service. Very welcoming. Polite & helpful staff. Dr's are understanding and friendly.
Receptionist went above and beyond to help.