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If you visit or attend the surgery for any reason then you MUST wear a mask or facial covering at ALL times. Otherwise, you may be refused entry to the building.

Coronavirus Covid-19

The vaccination programme – the biggest in NHS history – is off to a strong start, and more than  two and a quarter million people have now had their first dose, including almost four in ten people over the age of 80. 

NHS teams have been working hard over the last month to deliver the limited vaccines we have had in hundreds of hospital hubs, local GP-led services and care homes, at the same time as providing care to all those who need it and the rising number of Covid cases. 

With supplies significantly increasing now the NHS is expanding its capacity to get it those who need it most. That means hundreds of additional local vaccinations services and hospital hubs, the first vaccination centres that opened earlier this week, and now the first community pharmacies too. 

Both the community pharmacies and vaccination centres offer an important additional option for people who are eligible, and we expect many more of them to be available in the coming days and weeks. 

But we want to be clear that this is just another option. If you can’t travel or you would rather wait for an appointment closer to home, you can choose to do that, and your local GP-led service will be in touch soon to offer an alternative. 

This is the biggest vaccination programme the NHS has ever undertaken. It is a huge challenge, and not everything will always go perfectly. 

The NHS is well-used to delivering millions of vaccines a year and is moving quickly to offer everyone in the top priority groups their first dose by the middle of February if supplies allow. 

But it’s important that we remember this will be a marathon, not a sprint. 

The large increase in cases hospitals are seeing and the emergence of a new variant of the virus also shows that we cannot let our guard down now and underlines the importance of offering the first dose to as many people as possible quickly. 

And until the virus is under control, even those who have received a vaccine still need to follow social distancing guidance.  

NHS staff are doing an incredible job to deliver what it is the largest vaccination programme in our history, at the same time as continuing to be there for everyone who needs care. 

The public have an important part to play to help them do this:

  • Please don’t contact the NHS to seek a vaccine, we will contact you; 
  • When we do contact you, please attend your booked appointments at exactly the time you’re asked to, so that we can avoid queues in this cold weather;
  • Please continue to follow all the guidance to control the virus and save lives.

Updated Timings on the second dose of the Covid-19 Vaccine

The COVID-19 vaccination programme is well underway in Hertfordshire and West Essex, starting as planned with the most vulnerable groups. This will continue, with some changes to the timing of the second dose of the vaccine meaning more people will be protected sooner.

Updated guidance has been issued on the second dose of both the Pfizer/BioNTech and Oxford/AstraZeneca vaccines. Both vaccines need two doses to be fully effective, although both offer considerable protection against COVID-19 after the first dose. By delaying the second doses it’s possible to offer first doses to more people more quickly.

In Hertfordshire and west Essex, each group of practices will decide based on their local situation whether to go ahead with second vaccinations that have already been booked, or whether to reschedule them to another time within 12 weeks of the first vaccination.

It is therefore really important that everyone who has already booked an appointment for their second dose of the vaccine still attends at that time, unless they have been contacted to re-schedule their appointment.

All new bookings will be scheduled in line with the new guidance, which says that the second dose should be provided up to 12 weeks after the first vaccine. It is important that people receive both doses to be fully protected against COVID-19. Please note that it takes a few weeks after getting the second dose for the person’s antibodies to reach their optimum level.

We are continuing to immunise as many people as possible with their first dose and will be extending the vaccination programme as supply of the vaccines increases.

Vaccinating people on this scale is a huge challenge and new vaccination centres will open across our area this month. People in the priority groups will be contacted as soon as possible – in the meantime please do not contact your GP practice or local hospital about the vaccine at this stage as staff are extremely busy working on their vaccination plans as well as continuing to offer their usual services. If you need medical help please continue to contact your GP practice or call 111 if you need urgent help or outside of GP practice hours or 999 in an emergency.

If you have any questions about Covid-19, employers letter or medical certificates to do with Covid-19, then please look at NHS111 online or website for isolation information. Please do not call the surgery for this as our receptionists or doctors will not be able to help you with this.

A blocked or runny nose, a sore throat and a cough are common, especially in the winter. But how do you know if you have coronavirus? Check your symptoms in this video.

Cold, Flu or Coronavirus?

Childhood Vaccinations

Routine childhood vaccinations are a simple, safe and effective way of protecting children against harmful childhood diseases. Providing the child and parents are well and not displaying symptoms of coronavirus or other infections, children should have routine childhood immunisations as normal. The practice is taking the appropriate measures to minimise the risks by reducing people coming into the surgery. Please telephone to book an appointment if notified. It's important that vaccines are given on time for the best protection, but if you or your child miss a vaccine, contact your GP to catch up.


To help us to deliver care in these challenging times, we are asking all patients to register for our online service, DoctorLink. Please use DoctorLink to contact us, rather than telephoning the practice for an appointment wherever possible. Please CLICK HERE for more information.

Register for DoctorLink

Banner for DoctorLinkContact Us Online

Use our online service, DoctorLink, to quickly access advice and treatment.

  • Check your symptoms and receive advice 24 hours a day
  • Request or book an appointment with the surgery if needed
  • Get guidance on the right care
  • Request fit notes

We are asking all patients to use our online service, DoctorLink to contact the surgery at this time. This will help us manage demand for appointments and reduce your waiting time on the phone.

Click here for more information.

Visit the DoctorLink site to register.

Feeling Unwell?

If you are not sure what you should do when you are feeling unwell, use the FREE DoctorLink app to get advice or find the best treatment for your symptoms. Alternatively you can call NHS 111 for urgent health advice 24 hours a day.

Free to use, NHS 111 advisers and clinicians will help you to find the best service for your needs, whether that’s an out-of-hours GP appointment, emergency dentist or even a referral to A&E. It’s really important to use the right NHS service for your specific symptoms or condition and NHS 111 will help you with this.

Your local pharmacist is an expert in medicines and minor illnesses and a great source of trusted advice on a range of health issues. As well as helping you to get the right over the counter medicine to relieve your symptoms, they will also tell you if something needs attention from your practice nurse, GP, dentist, your local minor injuries unit or urgent care centre.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

(Site updated 26/02/2021)
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